Departures and Arrivals

Privacy Policy

Were committed to protect your privacy!


This policy covers how Departures and Arrivals treats personal information that Departures and Arrivals collects and receives, including information related to your past use of Departures and Arrivals products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that Departures and Arrivals does not own or control or to people that Departures and Arrivals does not manage or employ. Please read the following policy to understand how your personal information will be treated as you use our web site, . This policy may change from time to time, so please check back periodically.

Personal Information

Departures and Arrivals will only obtain personal information from you when necessary and when you choose to provide it, such as if you enter a sweepstakes, contest or promotion; or when you register; or when you sign up for Email specials; or when you request information about various vacation packages we offer; or when you make travel arrangements using our web site; or if you contact Departures and Arrivals using our web site. If you contact Departures and Arrivals, we may keep a record of that correspondence. Wherever Departures and Arrivals collects personal information we make an effort to include a link to this Privacy Policy on that page.

Personal information that we may request from you in order to provide you with our product could include your, name, date of birth, address, phone number, Email address, password, credit card number, credit card expiration date, and the amount that is being charged or paid. This personal information is collected when you voluntarily complete the online booking form that requests this information. The information you provide may be used to provide you with a product, collect payment for our product, and/or to allow you access to our online services.

Account Information & Travel Preferences

You may choose to register with Departures and Arrivals and create a personal account. If you create an account, you will allow us to tailor your search results to your own personal interests and preferences. The personal information we collect from you, if you choose to register includes: name, address, Email address, preferred travel agent, password and password reminder. The travel preference information we collect from you includes: departure state, preferred airport, destination/hobby interests, duration of stay preference, price range and seasonal preference. You must create a password to create an account, so your account is password-protected. This is unique and regarded as confidential; consequently, it should be carefully guarded. Ultimately, you are solely responsible for maintaining the secrecy of your passwords, User IDs, and/or any account information.

Email Communications

Departures and Arrivals may, from time to time, send you Email messages regarding our product specials and services, only if you have opted-in to receive such messages. Once you have opted-in to receive Email from us, you may choose to opt-out of Email communications at any time by updating your account. Regardless of your communication preferences, even if you have opted-out of Email marketing messages, Departures and Arrivals retains the right to send you a transaction-specific Email confirmation when you have booked a vacation on our website.


Departures and Arrivals has implemented technology and systems that protect the information you provide. In those instances when you are asked to submit private information such as a credit card number, you can be assured that we have security measures in place to protect this information.

Use of Cookies

In order to help us provide you with a more personalized experience, we may send a cookie to your browser. The cookie is a small text file that resides on your hard drive. This cookie will indicate if you are registered or not, your home gateway airport preference if you have registered and your last search values for a gateway and a destination. Most web browsers allow you to exercise control of cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. If you choose to block cookies, you will not be able to use certain features of our website. Consult your web browser documentation for instructions on how to control this function.

Why does Departures and Arrivals collect information?

Departures and Arrivals s primary goal in collecting personal information is to provide you, the user, with a customized experience on our site. This includes customized vacation packages to meet your travel plans, budget and other preferences, interactive communications, and other types of services, which are completely free to you. Departures and Arrivals may advertise certain hotels, destinations, or excursions. By knowing a little about you, Departures and Arrivals is able to deliver more relevant advertisements, packages, and vacation plans to you. In this process, the advertiser never has access to your individual information only Departures and Arrivals has access to this information.

Departures and Arrivals does research on our users demographics, interests, and behaviors based upon the information provided to us through our web site. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis. Departures and Arrivals may share this aggregated data with advertisers or business partners.

Who is collecting information?

When you are using Departures and Arrivals site and are asked for personal information, you are sharing that information with Departures and Arrivals alone, unless it is specifically stated otherwise. If data is being collected and/or maintained by any company other than Departures and Arrivals you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you may choose not to allow the transfer by not using that particular service. Promotions that run on Departures and Arrivals s web site may be co-sponsored by Departures and Arrivals and another company. Some or all data collected during a promotion may be shared with the sponsor or co-sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you dont want your data to be shared. Please be aware that Departuresand Arrivals advertisers or web sites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information collections practices of those websites.

With whom does Departures and Arrivals share my information?

Departures and Arrivals will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. Departures and Arrivals may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating Departures and Arrivals Fair Trade Contract or may be causing injury to or interference with (either intentionally or unintentionally) Departures and Arrivals s rights or property, other Departures and Arrivals s users, or anyone else that could be harmed by such activities. Departures and Arrivals may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deemnecessary to maintain, service, and improve our products and services. Departures and Arrivals does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to participate in certain promotions or contests.


This web site contains links to other sites. Please be aware that Departures and Arrivals is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these third party sites. This privacy statement applies solely to information collected by this Web site.

“Departures and Arrivals” is not necessarily affiliated with sites that may be linked to this site and is not responsible for their content. The linked sites are for your convenience only and you access them at your own risk. Links to other websites or references to products, services or publications other than those of “Departures and Arrivals” and its subsidiaries and affiliates at this website, do not imply the endorsement or approval of such websites, products, services or publications by “Departures and Arrivals” or its subsidiaries and affiliates. Certain names, graphics, logos, icons, designs, words, titles or phrases at this website may constitute trade names, trademarks or service marks of “Departures and Arrivals” or of other entities. The display of trademarks on this website does not imply that a license of any kind has been granted. Any unauthorized downloading, re-transmission, or other copying of modification of trademarks and/or the contents herein may be a violation of federal common law trademark and/or copyright laws and could subject the copier to legal action.

Intellectual Property

The copyright in the material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, belongs to Departures and Arrivals. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.

Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.

You shall retain ownership of all copyright in data you submit to the Website. You grant us a world-wide exclusive, royalty-free, non-terminable license to use, copy, distribute, publish and transmit such data in any manner.

We use reasonable means to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify or endorse information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on the Website. We do not guarantee that the Website will be fault free and do not accept liability for any errors or omissions.

Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. In no event shall we be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of the Website, save where such liability cannot be excluded by law.

Departures and Arrivals do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology.

Photos & Images

Important notice: Please note that Departures & Arrivals display photos & Images that can be considered copyright infringement and need a valid license for the use of those same photos or images.

Most of these photos have been provide by third-party, and friends that help us building this web page with love, but we know that the liability of any infringement is our responsibility.

If you fell that for some reason we are using or display Photos or Images that need a valid license, please kindly notify us immediately once in any way is our intention to use them without the author written authorization. They may be considered a copyright infringement and we will correct the problem immediately.

Departures & Arrivals is committed to follow all rules to protect the intellectual property rights of the authors, photographers and artists that have the legal rights of those photos or images that we display.

Please help us being in accordance with the law.

Legal Statement

Policy and guidelines for use of marks in advertising, promotion and display

Departures and Arrivals and its affiliates have the exclusive rights to use the Departures and Arrivals service mark, logos and other Departures and Arrivals marks and logos. Under the trademark laws, the Departures and Arrivals companies must prevent the use of their names and marks in ways that could give customers and potential customers the mistaken impression that an Departures and Arrivals company owns or is affiliated with an agency using its marks. Departures and Arrivals (and trademark law) allow the fair use of Departures and Arrivals marks and logos by agencies, in a truthful, informational way in accordance with the rules provided here. Please adhere to the following specific rules when using Departures and Arrivals names and marks in promotions on Internet web sites and in print advertisements.

General Rules

All uses of the Departures and Arrivals name or any Departures and Arrivals mark must relate solely to Departures and Arrivals travel packages and not to the agencies selling them. Agencies that sell Departures and Arrivals packages may not refer to themselves in any context as Departures and Arrivals travel agents or to their businesses as official Departures and Arrivals travel agencies.

Travel agencies may only use signage, window displays, or point of purchase items employing the Departures and Arrivals name or any Departures and Arrivals mark (a) as provided by Departures and Arrivals, or (b) as approved in writing by Departures and Arrivals.

No one may copy any content appearing in any Departures and Arrivals website, brochure, or advertising without express written permission from Departures and Arrivals.

Departures and Arrivals marks should be used with the logo symbol, and the use should be accompanied by a legend appearing at the bottom of the page where used that the mark is registered; for example, Departures and Arrivals is a registered trademark.

Internet Web Sites

No one may use the name Departures and Arrivals or any Departures and Arrivals mark (or anything confusingly similar) as part of an Internet domain name.

No agency may display the Departures and Arrivals mark by itself on a web site without prior written approval.

Travel agencies may use a Departures and Arrivals mark in a website in the following ways: a. A Departures and Arrivals mark may be used as part of a statement such as We sell Departures and Arrivals travel packages, so long as all of the words in the sentence are of a similar size. b. A Departures and Arrivals mark may be used in conjunction with links, schedules, product descriptions, or order forms, expressly referring to the sale of Departures and Arrivals travel products by the agency. c. In any case where the Departures and Arrivals name or mark is used, the name of the travel agency must appear on the same screen, above the Departures and Arrivals name or mark, and in a size at least 150% of the size of the Departuresand Arrivals name or mark used.

Print Advertising

Departures and Arrivals marks may appear in Yellow Pages advertising.

As discussed above, truthful, informational statements are permitted in promotional materials and advertisements, such as, We sell Departures and Arrivals travel packages. In any case where the Departures and Arrivals name or mark is used, the name of the travel agency must appear in close proximity, above the Departures and Arrivals name or mark, and in a size at least 150% of the size of the Departures and Arrivals name or mark used.

Marks must not be used as an agency identifier; i.e., a Departures and Arrivals mark or logo may not appear by itself or at the top of a page in an advertisement.

Our Contact Information

Questions regarding this statement should be directed to:

If you do not receive acknowledgment or if your inquiry has not been satisfactorily addressed, please write to Departures and Arrivals.

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